Privacy Policy

Last updated: July 2026

1. Introduction

Heidelberg Radio ("we", "our", "us") respects your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

2. Information We Collect

• Personal information: Name, email address, phone number — only when you voluntarily submit it via our contact forms, advertising inquiries, or competition entries.
• Usage data: Pages visited, time spent, browser type — collected anonymously via cookies to improve our website.
• Audio streaming: We do not record or store listener data from our live audio stream.

3. How We Use Your Information

• To respond to your inquiries and messages
• To manage advertising and sponsorship arrangements
• To improve our website and listener experience
• To comply with legal obligations under South African law

4. Cookies

Our website uses minimal cookies. We use functionality cookies to remember your preferences. We do not use tracking cookies for advertising. You can disable cookies in your browser settings at any time.

5. Third-Party Services

We use the following third-party services that may process your data:

• Zeno.FM — audio streaming (see their privacy policy for details)
• Google Fonts — typography
• Social media platforms (Facebook, Instagram, TikTok, YouTube, X) — when you interact with our embedded content

6. Data Security

We take reasonable measures to protect your personal information. However, no online transmission is 100% secure. You submit information at your own risk.

7. Your Rights

Under South Africa's Protection of Personal Information Act (POPIA), you have the right to:

• Request access to your personal data held by us
• Request correction or deletion of your data
• Object to the processing of your data
• Lodge a complaint with the Information Regulator

8. Contact

For privacy-related inquiries, contact us at: heidelbergradio@gmail.com

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.